Since the introduction of the SIA Licensing law 2003, a Level 2 National Certificate in Door Supervision is required in order to work in the security industry. Our team, which consists of highly qualified trainers, will help you to gain the necessary understanding in the field and guide you through the licensing process.

The qualification and experience you get through the training will cover:

• The roles and responsibilities of a Door Supervisor
• Communication, skills and conflict management

In order to obtain an SIA licence you will need to show that you are trained to the right level. This applies to front-line staff only.
To get one of the qualifications linked to door supervisor licensing, you will need to attend and take four training modules and pass three exams. The course may be delivered over 38 guided learning hours, 30 hours of which should be contact hours (as detailed below).
Course Content

Core Learning for Common Security Industry Knowledge (10 hours of which 5 hours must be contact time) 

• Session 1: Awareness of the Law in the Private Security Industry 
• Session 2: Health and Safety for the Private Security Operative 
• Session 3: Fire Safety Awareness
• Session 4: Emergency Procedures 
• Session 5: The Private Security Industry 
• Session 6: Communication Skills and Customer Care

Door Supervisor Specialist Module (10 hours of which all must be contact time) 

• Session 1: Behavioural Standards 
• Session 2: Civil and Criminal Law
• Session 3: Searching
• Session 4: Arrest
• Session 5: Drugs Awareness
• Session 6: Recording Incidents and Crime Preservation
• Session 7: Licensing Law
• Session 8: Emergency Procedures

Conflict Management Module (8 hours of which 7 ½ hours must be contact time)

• Session 1: Avoiding Conflict and Reducing Personal Risk
• Session 2: Defusing Conflict
• Session 3: Resolving and Learning from Conflict
• Session 4b: Application of Communication Skills and Conflict Management for Door Supervisors

Physical Intervention Skills Module (10 hours of which 7 ½ hours must be contact time)

• Session 1: Introduction to Physical Skills
• Session 2: Disengagement Techniques
• Session 3: Escorting Techniques

Frequently Asked Questions about the SIA Licence

Level	Duration	Fee
Level 2	4 days	£150

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Locations

• London

  2 Beal Road, Ilford, Essex, London, IG1 4QF United Kingdom
  
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• Birmingham

  Unit 7, Central House, 312-314 High Street, West Bromwich, Birmingham, B70 8EN United Kingdom
  
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• Luton

  Suite E-2, Britannia House, Leagrave Road, Luton, LU3 1RJ United Kingdom
  
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• Glasgow

  Instant Services 71-73 Kingston Street, Glasgow, G5 8BJ United Kingdom
  
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• Edinburgh

  Edinburgh's Telford College
  Ground Floor Room R007,
  350 West Granton Road,
  Edinburgh,
  EH5 1QE
  United Kingdom
  
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